Q From chapter 7:
#2 - Explain the purpose of the front desk report
#4 - Which two reports are compiled from the information received on the front desk report?
The front desk management is the most vital one as the reception is handled by the front desk. There are different responsibilities in the different types of the worlds of the housekeeping and also there are many newer things that fall under the different aspects of the house keeping responsibilities rather than the staffs who are going to handle the entire empire. The people in the front desk are there to solve the queries of the guests and also to fill the void of giving the services of the housekeeping.